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BRCGS Clause 3.11.3 - Incident management test must include a recall test?

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TJW

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Posted 13 March 2024 - 05:52 PM

Food Safety Issue 9
Clause 3.11.3
Question:  We test our Crisis Management Plan annually and our Product Withdrawal and Recall Procedures annually, but not at the same time.  Recently, an auditor told us that when we test our Crisis Management Plan we also have to issue a Mock Recall in conjunction with the Crisis Management Plan test.  Is this correct or can we continue to test them separately?
I will add that our Crisis Management Plan states that in the event of an actual crisis/incident, we will consider the need to withdraw or recall products that may be affected.

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Ishau

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Posted 13 March 2024 - 06:27 PM

When you do a recall or withdrawal test, do you do this as part of a crisis management test or as a standalone exercise where you only test the actual recall/withdrawal elements?

Strictly speaking the auditor is correct, although I would maybe have phrased it differently. You need to test your crisis management plan at least annually and that test needs to include a recall/withdrawal test.

There is nothing wrong, and in actual fact I strongly encourage, with you doing a seperate crisis management test that does not include this - for example major service disruption.

So long as your recall test included the crisis management elements and you do that at least annually you are fine.


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jfrey123

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Posted 13 March 2024 - 07:20 PM

When I run my mock crisis scenarios, I only include product trace if it's related specifically to distinct products.  Most of the time we invent scenarios that involve the plant itself (weather crisis, fires, utility failures, etc.), which would make a product trace irrelevant.  We do mock recall and traceability checks separately, both from each other and separate from the mock crisis.  Though I'm not BRC so I can't speak to whether this is accurate for that specific scheme, but it seems okay in other GFSI schemes generally.


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mgourley

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Posted 13 March 2024 - 10:55 PM

The Interpretation guide says this for Clause 3.11.3:

"The incident management procedure must be tested at least annually. This test must include a test of the product withdrawal and recall processes which form part of the incident management procedure."

 

So that seems pretty cut and dried. HOWEVER, Clause 3.11.1 states this:

Where products which have been released from the site may be affected by an incident, consideration shall be given to the need to withdraw or recall products."

 

So, if the scenario whereby you test your "incident management system" does not include products that have left the site, do you need to do a mock recall as well?

 

That's a question to challenge the auditor with.

 

Marshall


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Dorothy87

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Posted 14 March 2024 - 11:13 AM

Hi ;) 

 

I did both, sometimes is better to do more than less. 

 

But, the BRC shall be challenged on this. 

 

;) 


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GMO

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Posted 26 March 2024 - 01:49 AM

It is a good idea to test lots of kinds of incident which may or may not lead to product recall but the standard is pretty clear on this that recall should be part of the exercise.

If you want to test leadership behaviours in a non recall based incident, which is good practice to do as well, why not link up with EHS colleagues who will no doubt want to do something similar and do something combined? Eg loss of power, fire, flood? But for BRC I think the auditor is right.


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