Nearly this year(2010) finished, we require to make a graphic shows up the number of customer complaints during this year , shall I have to demonstrate on the graphic complaints relate to food safety , relate to the raw material or relate to the supplier , etc... or what? or Shall I have to put the months and point out how are the complaints decrease gradually. Coud you help me on this matter ? How can I make such as this chart?
Hi - i think the benefit of a graph is that you can manipulate the axes to pretty much show the info in any light you want you want!-ideal iof you want to get a particular point over!
(complaints wise I would personally much rather see numbers than graphs)
In the good old days i used to use letraset, a4 paper and the wrong end of a pencil!-which meant that you could miss out any datapoint that did not sit where it needed to(i can still hear my boss saying 'line of best fit Mike,line of best fit!')
Nowadays i just chuck the data into excel and use the chart function!- pie charts are great to show what proportions of complaints came from what source etc- relative costs of various types of complaints, complaints by department etc