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3 Areas of Focus to Make Food Safety Training Stick

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#1 Simon

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Posted 25 March 2015 - 10:08 AM

3 Areas of Focus to Make Food Safety Training Stick
Brita Ball, PhD, Principal Consultant, Advancing Food Safety Culture

This Live Webinar is taking place: Friday, March 27, 2015 - 03:00 PM - 04:00 PM GMT (11 a.m. EDT Start)
 
Low tech or high tech, the results are the same: training often doesn’t stick. Any time you have new employees, or new rules or operating procedures to follow, you want training to transfer to the job. You want to see improved work behaviour and habits. In this presentation you will learn ways to boost knowledge retention and change behaviour by zeroing in on three areas: the learners, the training and the environment. You will learn approaches and techniques to use before, during and after training to help training transfer into behaviour change.

 

 


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Simon Timperley
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#2 Simon

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Posted 02 April 2015 - 05:52 AM

Well folks, Brita has certainly followed through on her promise to follow-up with the outcome of her webinar.  As promised below is the Q & A that we missed at then end of the webinar along with helpful links to further information.  In addition the attached Excel (3 tabs) compiles and categorizes all of the attendees answers from the mini polls.

 

Greg asked: May we have a compilation of attendee answers?

Greg, Here they are:

 

Poll: Do you use clicker technology in your training sessions?
 

17% - Yes

35% - No

48% - What is clicker technology?

 

Becky asked: Was that an example of clicker technology? Just kidding : )

Yes, Becky, sort of. The idea to use the poll was to give people an idea of how clicker technology would work if we were using clickers.

Clicker technology is also known as a Audience/Student/Classroom Response System. Some SRS use  purchased hardware and have an integrated systems that can be used to track learners' results and record their training. Others allow use purchased hardware and you develop your training material, and record training separately unless there's a way for you to integrate it with a learning management system in your operation.

 

Brian gave some links on the webinar for a free system. http://www.polleverywhere.com/ that uses learners'/attendees' own hardware.

Poll Everywhere has a comparison (to encourage you to go with Poll Everywhere). http://www.pollevery.../ars-comparison

Another internet site discusses other options: http://www.freetech4...ml#.VRx7h463dm4

These allow you to develop your own material and have learners' use their own cell phones, tablets or other internet connected devices on a wifi system. This tends to be used in educational settings where students have or buy their own equipment, or in conference situations where attendees bring their own hardware. Participants download an app to their device to connect to the system.

 

Roseline Jefthas-Macquena asked: Is the interactive sessions similar to doing excercises that are associated with accelerated learning techniques?

Roseline, Yes and no. I based my webinar on things you could consider to help adults learn and apply new knowledge/skills to make training stick. “Accelerated learning” seems to be a new buzz phrase for what I learned, years ago, about adult learning and extension education. In at least one of the reference documents I found about A.L., the author refers to an approach that seems to be the “lecture” method. Lecturing was the standard approach to post-secondary teaching; I taught that way until I learned adult education principles and techniques.

 

ayman asked: Could you please mention some references cited the topics covered in this webinar?

Ayman, here are some reference links to PDFs related to accelerated learning that support (1) establishing a supportive, positive climate where interaction and activity can happen, and (2) getting learners to think, do and feel things during the learning process as a way to enhance learning.

http://www.brad.ac.u...ed-Learning.pdf

http://astd2007.astd... 5-22/TU108.pdf

http://www.psikiyatr...inghandbook.pdf

 

Ahmed asked: How can I give training for different nationalities with low level of education?

Ahmed, it is difficult to give a specific answer without knowing details of your situation. I will give a general response:

As a start, use pictures, videos and other ways to present information without written words. You may want to provide training sessions based on language groups and have a translator from the group. That would mean giving the person who will translate some special training on the topic so he/she understands the information you want to present. You could present and the translator would translate to the group. You may also want to try specific activities in the training room that match what they are asked to do on the job. For example, when I worked in Gambia my team gave training in two languages in the same workshop. They hung up pictures and demonstrated what needed to be done. Then my leaders had the  learners do the whole process themselves (with supervision) to know what to do.

Be aware that a low level of education is not always an indication of intelligence. People that lack formal schooling can be very smart and may not have had the opportunity to go to school. Others may have had some difficulty and were not able to succeed in the school system. Many have learned how to cope despite their low level of education. 

   

Marianna said: Thanks remember different people learn at different rates, some will be bored while others just don't understand. Have to gauge your group's abilities.

Yes, Marianna, this is important. You would be gauging your group’s abilities as part of the preparation/planning where you would consider your audience and how to best relate to them. It situations where you have some people bored and others not understanding, you could create a situation where the more knowledgeable are given the task to coaching/train the ones who need more help. This is described briefly in one of the case studies in one of the PDFs about accelerated learning.

 

Private message/question: My company wants to move the majority of our trainings to be done strictly by computer. What are some of your experiences with this?

There are pros and cons to on-line training. On-line learning requires a lot of up front planning and developing to make it effective; it is costly to prepare a good on-line course. And, once the program is on-line, it means every learner gets the same message delivered in the same way, so training standards are consistent. Think of yourself giving two training sessions in one day: the morning session will be different from the afternoon session because you can't possibly cover the material in exactly the same way. 

 

If the on-line training is well designed and the learners are motivated, online training can be as effective as face-to-face. I and many others have taken on-line courses and done well. I know others prefer face-to-face learning because they like the personal interaction and/or use the structure as a way to keep themselves on track. On-line may not work as well for learners who are uncomfortable with computer technology, or who learn better by interacting with others in person; they may have to take the training more than once. Some people have to retake face-to-face learning. 

As I mentioned in the webinar, the training event itself is just one part. Whether the training is on line or face-to-face, good preparation and follow up reinforcement of the learning are key to making the training stick. 

 

Susan said: it's 1.40am here and warm. I'm in trouble!

Susan, I hope there was enough interaction for you to keep engaged and alert despite being tired and warm!

 

Brita said finally:

The actions people said they'd take as a result of the webinar were all over the place. It would be interesting to follow up in three months to see what they've done!

 

Attached File  Summary of Participant Comments.xlsx   92.25KB   5 downloads


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Best Regards,

Simon Timperley
IFSQN Administrator
 
hand-pointing-down.gif

Need food safety advice?
Relax, you've come to the right place…

The IFSQN is a helpful network of volunteers providing answers and support. Check out the forums and get free advice from the experts on food safety management systems and a wide range of food safety topics.

 
We could make a huge list of rules, terms and conditions, but you probably wouldn’t read them.

All that we ask is that you observe the following:


1. No spam, profanity, pornography, trolling or personal attacks

2. Topics and posts should be “on topic” and related to site content
3. No (unpaid) advertising
4. You may have one account on the board at any one time
5. Enjoy your stay!






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