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Making Positive use of Complaints to Improve Product Quality and Safety - - - - - 551 Views

Submitted Simon, Feb 05 2025 04:49 PM | Last updated Feb 05 2025 05:10 PM
food safety essentials webinar complaints management complaints reduction food safety food quality continuous improvement root cause analysis trend analysis improvement
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Description: Complaints, when effectively captured and analyzed, can serve as valuable tools for identifying underperforming product lines and spotting negative trends. This session will feature a brief presentation on how to efficiently analyze complaint data and leverage customer feedback to uncover improvement opportunities that may not be apparent during routine processing or standard process control checks.

Download the Presentation Slides and Certificate of Attendance in the files library: https://www.ifsqn.com/forum/index.php/files/file/523-making-positive-use-of-complaints-to-improve-product-quality-and-safety


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  1. Food Safety Video Library
  2. → IFSQN Company Videos
  3. → Food Safety Essentials Webinars
  4. → Video: Making Positive use of Complaints to Improve Product Quality and Safety