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How to Analyze and Handle Customer Complaints - - - - - 687 Views

food safety fridays webinar customer complaints food safety

Description: Customer complaints can be painful and time-consuming sometimes. Especially when you as a producer start working for the big retailers. This could be the point when you start getting from one complaint to hundreds of complaints per year. To answer these complaints you will need to find the root causes and to build fast and quality responses. In this topic we are going to present about the easiest ways to collect complaints, to analyse them and to build quality responses to them. In this webinar, you will find out how to find root causes in your production and the most effective ways to implement corrective actions in order to prevent future complaints and to have consumer and retailer confidence.

Download the Presentation Slides and Certificate of Attendance in the files library:
https://www.ifsqn.com/forum/index.php/files/file/438-how-to-analyze-and-handle-customer-complaints/




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