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Forums Update: “Best Answer” Feature

Posted by Simon, in Website Updates 11 June 2013 · 4,122 views

Fundamentally the IFSQN is about members asking and answering questions. These forums generate a lot of topics with many replies and it can often be confusing for other readers to know which reply definitively answered the original question.


To aid this we have added a brand new 'best answer' feature. This enables the topic starter, moderators and administrators to mark a post as the best answer. The Best Answer feature is explained with the screen shots below.


Important Note:
Of course many topics will not have a single definitive answer, rather an answer is formed over multiple posts and often a definitive answer does not result from the discussions. So the Best Answer button should only be used where there is one single definitive Best Answer.


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This screen shot shows a typical question topic and the best answer has been flagged. You'll also notice that at the top, a small excerpt of the post is shown with a button to go and read the full post. This is useful for when the best answer may be on a different page to the one you're viewing.


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Looking at the forum view, you'll see that the answered topic has a badge that when clicked takes you to the flagged post.


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You can also quickly filter the forum list to remove answered or unanswered topics.


If you have any questions or comments post below.



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Great addition!


Thank you,


I think so, thanks Setanta.


By the way the button is on the same row as the "Thanks" button and is titled "Mark Solved"


I forgot to mention that (important) bit. :smile: