I am a bit perplexed about internal non conformances. my boss likes to see all deviations from norm opened as a non conformance EX: if the metal detector found metal , if we found a positive of listeria ssp. in a transition zone during environmental monitoring, paperwork errors, production errors. etc. I sometimes don't know what to writer as a root causes for items like these....
Normally I write an internal non-conformity resolution for minor NC which is how we resolve the issue immediately. it is only after 3 of the same minor NC that we do root cause analysis. my understanding is for edition 9 you must do a Root Cause Analysis for all Major NCs. what do you guys consider a major NC besides CCP deviations?
How do you respond to typical production minor NC's ?